Got a question about our classes? Great! Follow these steps:
I want to book for my friends/partner/kids, how do I do this?
Wonderful! Our booking platform is a bit challenged in this department, so please follow these instructions carefully:
We are working on a longterm solution, but till the booking platform update the feature, please DON’T try to go back and book more places but pay all together – only one of you will show up in the enrolment, and the class may be over-enrolled. We won’t see this issue till your guests turn up, and we may not have enough space or materials for everyone.
I’m going to be late or miss a session in the multi-week class I’m booking. Can I make it up?
As per our Terms and Conditions, unfortunately we cannot offer complimentary makeup sessions outside class time or in concurrent or future course sessions. Instructors are not obligated to catch students up during scheduled class time for missed sessions or excessive lateness.
Why is this? Our classes are booking out fast, making it hard to squeeze in one more person. We work out our maximum class sizes based on the available tools and equipment, and to ensure the best, most enjoyable, productive teacher-student ratios.
CERAMICS THROWING: Can you please outline the time frame minimums between throwing, trimming, handbuilding and glazing? Can I do it all in one day or all in one week?
Trimming: you must leave a minimum of Throwing + 1day. You can wait up to 4 weeks but let us know so we can make sure your work doesn’t dry out.
Glazing: you must leave Trimming (or Handbuilding) + 1 week minimum. This is to ensure it’s dry and bisque fired before you return to glaze. Check with your teacher regarding the firing schedule. You can always come and throw another pot while you wait!
CERAMICS THROWING: I’ve done the first four classes, shouldn’t it be $35 now?
Yep! You simply need to ask your teacher for the promo code and enter it when booking your next session 🙂
Do you offer “private classes” for individuals or small groups?
Yes, absolutely. Costs depend on the type of class, and the cost of materials. The price will be influenced by the total number of hours, students and the cost of materials. Get in touch at email@example.com.
Do you offer special event classes – like Corporate Classes or Hen’s Parties?
Absolutely, we’d love to help you craft the perfect event, get in touch at firstname.lastname@example.org with your enquiry.
Can my kids do the class?
Most of our classes are open to children, as long as they are accompanied by a participating, paying adult. We recommend not more than 3 kids to one supervising adult, but we can discuss it!
Some classes (like casting with molten metal) have a minimum age of 18, this will be clearly written on the class description.
If a class is specifically listed as a Children’s Class, your child can participate without an accompanying adult in attendance. A parent or guardian will have to sign the waiver and Terms and Conditions on behalf of their kids.
I reckon I’d make an excellent teacher, how do I get involved?
Wonderful, we are always looking for passionate, skilled teachers! Shoot us an email with a brief outline of the stuff you’d love to teach to email@example.com.